Top spot for Customer Experience for SIXTH Consecutive Year

Credit Unions win the Best Customer Experience Award for an unparalleled sixth consecutive year

 
For the sixth consecutive year, credit unions have claimed pole position for the best customer experience in Ireland at the official CXi awards announced today. Credit unions have strengthened their reputation as Ireland’s undisputed CX champions by not just taking the top spot again this year, but by also extending their lead at the top of the table.

The CXi Report is published annually by the CX Company based on a survey carried out on their behalf by Amárach Research. Amárach surveyed 2,500 Irish consumers who rated their customer experiences of 151 brands across ten sectors. Credit unions were deemed the overall winners with the highest scores across the six pillars of Customer Experience – Personalisation, Integrity, Expectations, Time & Effort, Empathy and Resolution.

Credit unions also topped the poll for best financial brand and the best brand for loyalty
 
Michael Killeen, Chairman of the CX Company, said, “Once again I have to congratulate Irish credit unions for their consistently high performance not only for winning for the sixth year in a row but for also widening the gap between themselves and the rest of the competition. This is a phenomenal achievement and really sets the gold standard for other Irish and global companies to emulate. The credit unions continue to set world records which I have no doubt is primarily down to their member or customer-centric approach. Other companies take note!”

This is an extraordinary achievement for credit unions. As an essential service, we at Swinford & District Credit Union Ltd have remained open and have put in place a number of services for our members during this COVID-19 pandemic and we will continue to stay open under the new Level 5 restrictions. We are very proud of the excellent member experience we provide here at Swinford & District Credit Union Ltd. We care about each and every one of our members and put their needs at the heart of everything we do.”
 
We are always encouraging new members to join us and be part of our strong community of members at Swinford & District Credit Union Ltd. Get in touch with us today to find out about all of the benefits we offer our members.



It’s Junior Savers Week! October 5th – 11th 2020

Swinford & District Credit Union Ltd are encouraging children to start saving with their local credit union!

The credit union launches its ‘Junior Savers Week’ this week (October 5th – 11th) which aims to encourage the importance of saving for the future.

Research shows that how we behave around money as adults is learned early on from our parents.  Implementing good money habits for children early on helps them understand the importance of financial responsibility.  So it is never too early for children to start learning prudent financial behaviour!

Bobbi, our new Junior Saver character will be helping us to share her story about saving during the week, and will be giving some great advice along the way!

Swinford & District Credit Union Ltd want to ensure that our future generations are financially educated and empowered.  Teaching children the value of money is a real benefit to them in the future and habits learned from an early age last a lifetime. 

We want to encourage the development of a regular savings habit during Junior Savers Week and want to encourage all children to join us here at the credit union and open their very first savings account!

Congratulations to our latest Winners!

Swinford & District Credit Union Ltd 25th Confined Members Draw 10th September 2020 at Gateway Hotel, Main Street, Swinford.


1st Prize €10,000 Renee McDonnell Fross, Killasser
2nd Prize €2,000 Brendan Groarke Rinn, Kilkelly
3rd Prize €2,000 Irene Gasper Glann, Charlestown
4th Prize €1,000 Eileen O’Hara Drimagh, Killasser
5th Prize €1,000 Catherine O’Hara Logcurragh, Swinford
6th Prize €1,000 Helen McGrath Bushfield Road, Charlestown
7th Prize € 500 Eugene Maloney Curryane, Swinford
8th Prize € 500 Liam Muldowney Rabawn, Swinford
9th Prize € 500 Michael Cronnolly Cartron, Killasser
10th Prize €500 Angela Haran Kilbeagh Village, Charlestown
11th Prize €500 Marian Clarke Higgins Kilbride, Swinford
12th Prize €500 John Raymond Lambe Main St, Swinford
13th Prize €500 James Kilgallon Castleroyan, Kiltimagh
14th Prize €500 Frances Ryan Sweetwell, Swinford
15th Prize €500 Brendan Conlon Cullen, Attymachugh
16th Prize €500 Geraldine Turbitt Santa Maria, Swinford
17th Prize €500 Teresa Murtagh Brackloon, Midfield
18th Prize €200 Mary Brennan Glann West, Charlestown
19th Prize €200 Pauline Thompson Meelick, Swinford
20th Prize €200 Maureen McHugh Attinaskollia, Killasser
21st Prize €200 Roy Mortimer Derryronane, Swinford
22nd Prize €200 Darren Regan Lecarrow, Charlestown
23rd Prize €200 Connor O’Toole Bushfield, Charlestown
24th Prize €200 Danielle Caffrey Brennan Charlestown
25th Prize €200 James McNicholas Logcurragh, Swinford
26th Prize €200 David Brett Curryane, Swinford
27th Prize €200 Sean Julian Midfield, Swinford
28th Prize €200 Ann Forkan Lislackagh, Swinford
29th Prize €200 Peter McNicholas Derryronane, Swinford
30th Prize €200 Vincent Brett Broher, Charlestown
31st Prize €200 Nancy Horkan Glann, Charlestown
32nd Prize €200 Mary Loftus Lislackagh, Swinford
33rd Prize €200 Mary Sheedy Collagh, Swinford
34th Prize €200 Lorraine Lynch Rubble, Killasser
35th Prize €100 Kathleen McNicholas Gortnasella
36th Prize €100 Kara McNulty Dunmaynor Killasser
37th Prize €100 Ann McManus Cartron, Killasser
38th Prize €100 Eoin Ruane Kilkelly Rd, Swinford
39th Prize €100 Clare Miller Culmore, Swinford
40th Prize €100 Brian Turbitt Santa Maria, Swinford
41st Prize €100 Vincent Lavin, Carrabawn, Swinford
42nd Prize €100 Michael Ruddy Attymachugh, Foxford
43rd Prize €100 Bernadette Ruddy Attymachugh, Foxford
44th Prize € 84 Victoria Jordan Lislacagh, Swinford

Members Draw! September 10th – mark it in your diary!

Our June Member’s draw was unfortunately postponed due to restrictions on gatherings. 

However, we are delighted to announce that we will now hold the Member’s Draw in The Gateway Hotel, Swinford at 9pm on Thursday 10th September!

If you are not already entered, you can pick up an application form in our offices – €26 entry fee per draw, twice a year!  Terms & Conditions Apply!

First Prize is €10,000 !

Good luck to all our members !

 

 

Launching our new Car Loan!

Launching today, 1st July 2020 – our new Car Loan of 5.99% (APR 6.17%)

AVAILABLE from 1st July until 31st December 2020!

 

For example: 

€10,000 over 5 years, paid weekly costs €44.51 per week

APR 6.17%

Total cost of loan: €11,571.99

Terms & Conditions Apply

We’re Open, Local & Lending!!

For big dreams, small dreams and those in between – we can help you with your finance! 

Talk to us, we are open – local and lending !!  

 

 

 

 

 

Imagine – A straight-forward loan, with no sneaky conditions.
Imagine – A loan from a lender at the heart of your community.
Imagine – A loan with built in insurance, at no cost to you.

Household Budget

Mapping out a household budget can seem daunting. 

To help, the Credit Union have created a monthly budget planner for you to download and populate. It contains sections for most of your incomings and outgoings, from household rent to entertainment, food and pets. It also has projected and actual costs, as well as savings and loans. Amend as you see fit, but it could be a good place to get started. 

 

Click here for more https://www.creditunion.ie/blog/household-budget-template-download-here/